Terms of Service

Effective date: September 7, 2026 One Island is operated by 唐西良 (Tang Xiliang, “we”). Contact: imseantang@gmail.com. These terms describe use of One Island and Pro subscriptions. When obtaining or subscribing to the app through the App Store, Apple's terms for your storefront and the applicable app license agreement also apply. 1. Service and accounts One Island provides a private island, local journals, focus, plants and letters. Some online features require Sign in with Apple, and some require active Pro access. Protect your Apple Account and device access. One Island identifies users by account identifiers; sharing or hiding your email does not create a different identity. Do not impersonate others, access accounts unlawfully or interfere with the service. 2. Pro access Pro access covers the features expressly shown before purchase and actually available in the current version. Currently integrated paid capabilities include premium journal templates, cross-device record synchronization and membership communication features in Seagull Mail. Planned features that are not yet available, including applying separate island themes, PDF export and journal books, are not delivered subscription benefits. Purchase information must match available functionality. Cross-device synchronization currently needs to be initiated manually and does not automatically retain unlimited historical versions. Keep independent backups of important content. Random letter delivery does not guarantee an immediate match or a reply. Communication limits and necessary safety rules also apply to members. Access to local journals, editing, basic export and the basic privacy lock are not locked solely because a subscription expires. 3. Periods, prices and payment The app plans to offer monthly and annual auto-renewable subscriptions. Available products, periods, storefront prices, currencies, taxes and offer eligibility are shown in the App Store purchase confirmation. These terms do not separately promise a fixed price or a free trial. Apple processes payment and may require purchase confirmation or identity verification. Access is granted based on valid Apple transaction verification and the associated One Island account. A pending approval or incomplete verification does not mean access has already taken effect. 4. Renewal and cancellation Auto-renewable subscriptions renew under Apple's rules until canceled or otherwise terminated. Apple normally attempts renewal during the 24 hours before the current period ends. To avoid the next charge, cancel in advance and check the status Apple displays. You can view or cancel subscriptions in your Apple Account subscription settings on iPhone, or through Manage Subscriptions when available in the app. Offer or trial end dates, cancellation requirements and access after cancellation follow the product's and Apple's displayed rules. Uninstalling the app, signing out, stopping use, clearing local data or deleting your One Island account does not automatically cancel an App Store subscription. 5. Restoring purchases and account association After changing devices or reinstalling, sign in to the same One Island account and use Restore Purchases. Restoration depends on valid records returned by Apple, the purchasing account and the transaction's association with your One Island account. Access is personal and is not freely transferable between One Island accounts. A new account created after deletion may no longer match the previous purchase binding. Handle auto-renewal before deleting an account and contact support when needed. Restoration does not automatically transfer another One Island account's subscription to the current account. 6. Expiry, refunds and exceptions After canceling auto-renewal, access normally continues through the paid period, subject to the expiry returned by Apple. Pro access may end following expiry, refund or revocation. Billing grace periods and retry outcomes follow the actual Apple subscription state. Refund requests are handled through Apple's official channels, such as Report a Problem. Apple decides refunds under applicable rules; we cannot guarantee a result on Apple's behalf. These terms do not exclude statutory refund or other consumer rights. If a purchase completed but access has not updated, try Restore Purchases or contact us with the relevant product, time and issue details. Do not send payment passwords or full bank-card information. 7. Content and communication You retain rights to content you create and must have the right to upload or send it. You permit us to process it as necessary for the synchronization, storage, delivery and safety features you choose; this does not transfer ownership to us. Do not send harassment, fraud, threats, infringing material or other unlawful content. You can block and report inappropriate communication. We may take necessary measures, including communication restrictions, based on reports, security risks or legal requirements. Membership does not provide an exemption. Service restrictions do not automatically cancel or refund an Apple subscription. You may contact us to appeal access issues. Necessary safety measures and statutory rights are addressed separately. 8. Data, changes and support Personal information is handled as described in the One Island Privacy Policy. Network interruptions, device conditions, Apple services or infrastructure failures may affect sign-in, synchronization, delivery or verification. We will address faults within our capabilities, but do not promise uninterrupted service or replies to messages. Material changes to paid services, prices or terms will be handled with notice and consent where applicable law and Apple require them. These terms do not exclude liability or consumer rights that cannot lawfully be excluded. For help, email imseantang@gmail.com with the affected feature, time and device environment. Operator: 唐西良 (Tang Xiliang) Email: imseantang@gmail.com